DiscordYoutubeShop

Support info

  • Support is provided primarily via Discord, and also via email.

  • You must have the “Customer” role in Discord to receive support.

  • Roles are assigned automatically if you were logged in with Discord during purchase.

  • Alternatively, use /getrole in #✅-claim-role to get your role.

  • You can also create a ticket in the 🎫│support channel if needed.

Support is available 7 days a week for verified customers who purchased through our official Tebex store.

🚫 We do NOT provide support for:

  1. Leaked or stolen scripts from third-party websites

  2. Resold or unauthorized copies of our scripts

  3. Users who are not members of our Discord

To qualify for lifetime free support, you must remain in our Discord server.

⚠️ We have a zero-tolerance policy for:

  • Rudeness

  • Disrespectful or abusive behavior

Violations may result in:

  • Temporary timeouts

  • Refused support

  • Blacklisting from ticket creation

  • Permanent ban (in severe cases)

This is to protect our staff and ensure a respectful support environment.

We welcome constructive feedback and are committed to helping resolve issues. Please be respectful and polite to ensure the best support experience.

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